Last Updated: February 7, 2025

At ZACH Fine Jewelry Handels GmbH, we aim to provide you with a smooth and pleasant shopping experience. By placing an order on our website, you agree to the following shopping policies.

1. Order Confirmation
After placing an order, you will receive an order confirmation email with the details of your purchase. Please check the information carefully. If there are any errors or issues, please contact us immediately before the order is processed.

2. Shipping and Delivery
Once an order is confirmed, we will begin processing it. After dispatching your order, we will send a shipping confirmation email with tracking details (if available). Please note that shipping times may vary, and delays caused by third-party carriers are beyond our control. Once your order has been shipped, it is final, and we do not accept cancellations or refunds.

3. Refund and Return Policy
All orders are final once dispatched. We do not accept returns or provide refunds after shipping. Please ensure that you review your order carefully before completing your purchase.

4. Payment Methods
We accept payments via secure third-party payment processors. All transactions are encrypted to ensure the security of your information.

5. Privacy
We value your privacy and protect your personal information. For more details on how we handle your data, please refer to our Privacy Policy.